Shipping and return policies for Our Silent Canvas

Shipping Info

All items will be sent via Media Mail in the US, which takes 2-8 days. If your order includes a T-shirt, package will be sent via First Class Mail, which takes 1-3 days.

Outside the US, packages will be sent First Class Int'l mail, shipping times vary depending on location.

Return Policy

Our Silent Canvas accepts returns for damaged and defective merchandise. We can also accept returns for store credit and exchanges for unopened merchandise. Please contact customer service within 30 days. Simply email us at oursilentcanvas.info@gmail.com with a photo of the damage and we will provide you with a return authorization number. When the return is authorized, you must include this number, along with your return address and the item that you wish to return.

If approved, full cost of purchase for the actual product will be credited to your credit card or issued to you in store credit depending on the situation. Our Silent Canvas will provide a credit for shipping charges only for orders that shipped incorrectly or were damaged during delivery. Shipping costs for all other returns are not refundable...sorry. Additionally, return shipments cannot be sent COD.

1. Contact Customer Service at oursilentcanvas.info@gmail.com to obtain a Return Authorization number.

2. When you email Customer Service, please provide the following information in order to facilitate the process:

Order confirmation number
Your name
Your email address
Your phone number
Product name
Reason for return
Photo of damage if applicable

3. OSC will respond with the returns address to ship your item back to.